Skip to main content
All CollectionsUsers - AdministrationPasswords
Lost or forgot your Password for the admin dashboard
Lost or forgot your Password for the admin dashboard

How to reset your dashboard password

James Sweeney avatar
Written by James Sweeney
Updated over 7 months ago

If you've forgotten your password, please follow the steps below to create a new one.

  1. On the login page, click the 'Lost your password?' link.

2. Type your email address or username into the field and click 'Get new password'.

3. You will now have received an email from School Stream or Gopha Admin - open this email and click the 'reset your password' link contained within. (Note: If this email does not appear, please check your spam folder and allow 10-15 mins for the email to send).

4. When following the link, you will be greeted with a field within which you can create a new password. Type in your desired password and click the 'Save Password' button. (Note: You can also click the 'Generate Password' button to have the system create a password for you).

You should now be able to log in as normal, using your new password.

Did this answer your question?